Let us respond to your reviews on your behalf to show your customers you care about their experience.
As a business owner you know that responding to your customer reviews (positive and negative) is low-hanging fruit for building customer trust and loyalty. Especially if you run campaigns specifically asking customers for a review!
But you have a million other things that demand your time.
That’s why we offer our Review Responder Service. Let us respond on your behalf! We use A.I. to craft the perfect response which can include keywords naturally to help boost your local SEO.
Google openly states that responding to reviews can help your business show up higher in search results.
Imagine you have an amazing experience at a restaurant and want to share your happiness with the owner. But when you tell them, they just walk away without a word. How would that make you feel? Ignored, right?
That’s exactly what happens when customers leave a glowing review, and you don’t respond. It’s even worse if you’ve asked them for the review.
Acknowledging reviews shows you value your customers, builds trust, and improves your online reputation. Don’t leave your customers feeling ignored—responding is key to great digital interactions!
You are a local business. You will attract customers who want to buy from real local businesses.
Therefore, one of your biggest strengths is the fact that you have real people who genuinely care about the business.
A real person would be happy about a genuine compliment, just like a real business owner will be happy with a positive google review. We make sure to show that authenticity in your response.
Responding to Reviews helps boost your local S.E.O. We will input key words relevant to your business so when people search for your services, your business will show up.
We can give you an endless list of stats about reviews and how customers act, but think about it – you’re a customer too. When you search for a business or service online, who do you pick?
We’re guessing you pick the company with the most reviews, the best reviews, and one that shows it listens to its customers.
Consumers have more choice today than ever before. Every business has a website or social media account promoting how amazing they are.
First things first. A negative review isn’t always a bad thing.
It can suck. It can hurt, but ultimately, it can lead to valuable feedback that can help you improve your business.
Therefore, if your business receives a review under 3 stars, we will acknowledge their issue professionally and ask that they reach out to a feedback email address or phone number.
Example:
“We’re sorry you had a bad experience with our company. I would be interested in learning more about what happened and seeing if we can remedy the issue. Please email [email protected] and refer to this review. Thank you.”
…any business that wants to increase their Google ranking, get more customers, and boost their ROI!
➡️ Your Google Business Profile gets a new review
➡️ Our Review Responder uses A.I. to craft the perfect response to the review. We will touch on points made in the review and address their comments.
➡️ If the review is 4 or 5 stars, the response will be appreciative and professional.
➡️ If the review is 3 stars or less, the response will be professional and ask them to contact the business through whichever means you prefer (email address or phone number).
➡️ We post the response on your behalf, making it look like it came from you.
No Contract, Cancel Anytime
Do you have more than 50 Google Business Locations?
Contact us for Enterprise Contracts
➡️ Once the payment is received, you will be directed to a Onboarding form.
➡️ We will get some details from you so that we can customize the review responses.
➡️ We need to be added as a user on your Google Business Profile. We’ll send you detailed instructions!
➡️ Once the onboarding form is complete, we will start preparing your ReviewResponder!
➡️ Give us 2-3 days to get it set up.
➡️ Once it is live we will let you know!
➡️ You must have a Google Business Profile: https://business.google.com
➡️ You must have access to your Google Business Profile and be able to add us as a Manager.
Pricing is per month per location. Each Google Business Profile location requires its own service. If you have multiple GBP locations contact us for potential discounts.
Managed Digital Solutions to simplify and automate your business.